Last Updated: 12 January, 2025

At Storefront Africa ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. By accessing or using Storefront Africa ("the Platform"), you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.Personal Information:

• Name, email address, phone number, and shipping/billing address.
• Payment information (processed through third-party payment gateways).
• Account credentials (username and password).

2.Usage Data:

• IP address, browser type, device information, and operating system.
• Pages visited, time spent on the Platform, and other usage statistics.

3.User Content:

• Information you provide when listing products, posting reviews, or communicating with other users.

4.Cookies and Tracking Technologies:

• We use cookies and similar technologies to enhance your experience, analyze trends, and administer the Platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Platform.
• To process transactions and send transaction notifications.
• To communicate with you, including responding to inquiries and sending updates.
• To improve the Platform and develop new features.
• To monitor and analyze usage trends and preferences.
• To enforce our Terms and Conditions and protect the security of the Platform.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Vendors and Buyers: To facilitate transactions and communications between users.
• With Service Providers: Third-party vendors who assist us in operating the Platform (e.g., payment processors, hosting providers).
• For Legal Reasons: To comply with legal obligations, respond to lawful requests, or protect our rights and property.
• With Your Consent: When you explicitly authorize us to share your information.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Objection: Object to the processing of your personal information for certain purposes.
• Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected].

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to such third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Platform, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: 📩 [email protected]
• Address: Gafana House, Idado Estate, Lekki, Lagos, Nigeria